If no external power supply it may be that the drive isn't getting enough power from the Win 10 PC to run it. If the drive has a power supply try unplugging both the USB cable & the power cable from the drive & then reconnect _USB first then power. Can anyone here help? I really hate to have a perfectly good 2TB drive become useless with all future PCs. I'm tired of being bounced around with zero help from Seagate, Microsoft, and Toshiba.
#My seagate freeagent not recognized windows 10 windows 10
Finally, the Toshiba Windows 10 PC is up to date with Windows Updates. Also, I have never used the Seagate software to manage the drive (which is not compatible with Windows 10) on either PC, and it has always worked fine without the software. I even reformatted the Seagate drive (NTFS) via the Windows XP machine, but that did not change anything. Also, I have moved all my data from the Seagate drive onto a 2nd external drive, so losing data is not an issue. I have tested every USB port on the Windows 10 machine, and all work fine with other drives and peripherals, so it's not a hardware issue. The Seagate drive, however, does light up when plugged into the Windows 10 computer, and as I mentioned, still works perfectly on the Windows XP machine, where it is accessible via My Computer. So unlike many others, I am unable to just do a partitioning to assign a letter via Disk Management - the computer doesn't even recognize it's there. Unlike other users' problems I've read, my Windows 10 PC does not recognize the external hard drive anywhere - no sound recognizing something is there when plugging in, nothing in This PC/My Computer, and nothing shows in Disk Management or Device Manager. According to Seagate, the drive is compatible with Windows 10 and should work.
I have been through support with Seagate, Microsoft, and Toshiba, with each of them point the finger at the other with no resolution.
I have a 2TB Seagate GoFlex Desk external hard drive that works fine on my previous Windows XP computer (I know, very old) but is not recognized at all on my less-than-a-year old Toshiba laptop (S55-C5274) running Windows 10.
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